I help teams at eBay to organize their content and maintain the site IA of the enterprise wiki system.
I’ve been working with many of the original team behind Skype to launch a new secure messenger.
I teach Information Architecture in the Master’s degree program in Content Strategy in Graz, Austria.
For the recent Põhjala site relaunch, I reviewed copy for their distinctive series of Estonian craft beers.
I maintain the documentation for the open-source publishing engine that powers the DITA ecosystem.
XML publishing toolchain and CI processes for industrial network security appliance documentation.
Converted product documentation for optical laser therapy devices from Microsoft Word to DITA XML.
I prepared Nokia’s DITA-based Places Search API documentation for the initial public release.